Introducing AceOne Integration App for iOS, designed to streamline call management for your business phone directly from your mobile device, anytime, anywhere. Tailored specifically for existing Servetel users, this app brings convenient click-to-call functionality to enhance your communication experience.
Key features of the current version include:
Call Logs: Access a comprehensive list of all dialed, received, or missed calls for logged-in users. Each entry provides essential details such as caller ID, date, time, and call duration, empowering you to stay informed about your call history effortlessly.
Live Calls: Stay updated with real-time information on ongoing calls, including their status (ringing/answered), source, and more. Keep track of active conversations to ensure prompt and effective communication with your clients.
Click-to-Call: Initiate calls to customers seamlessly with the click-to-call feature. Administrators can select the desired agent to handle the call from a pool of available agents, enhancing efficiency and ensuring personalized customer interactions. Easily identify and connect with agents based on their availability and suitability for the task at hand.